Contact Information

Please visit our Frequently Asked Questions (FAQ) page for answers to our most common questions.

Holiday Hours

The Solution Center will be close at 2:30 p.m. on the following dates:

  • Thursday, December 18
  • Friday, December 19

The Solution Center will be closed on the following dates:

  • Thanksgiving Day – Thursday, November 28
  • Day After Thanksgiving – Friday, November 29
  • Christmas Day – Thursday, December 25
  • New Year’s Day – Thursday, January 1

Modified Service Hours

December 22, 2025 - January 2, 2026 - during this period:

  • No drop-in service will be available.
  • The Solution Center will be available by phone and email during regular published hours.

University Crossing Drop-In Service Hours

  • Monday – Thursday: 8:30 a.m. - 4:30 p.m.
  • Friday: 10 a.m. - 4:30 p.m.

Solution Center Phone Hours

Phone: 978-934-2000

  • Monday – Thursday: 8:45 a.m. – 4:30 p.m.
  • Friday: 10 a.m.- 4 p.m.

Email: TheSolutionCenter@uml.edu

Mailing Address

University of Massachusetts Lowell
The Solution Center
University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141

Fax: 978-934-2041

This list of UMass Lowell offices and contacts are designated to provide assistance to current and prospective students.