Services Overview

No Public Repair Services Moving Forward

We currently provide repair services to UMass Lowell (UML) students, faculty, staff, and alumni. Every tune-up or service starts with a FREE Assessment. From there we will help you determine the best course of action based on your bike, your goals and your budget. Turn-around times for services varies based on the season. We will do our best to let you know the expected wait time when you bring your bike into the shop.

For questions please contact the Bike Shop at 978-934-6797 or email: bikeshop@uml.edu.

UMass Lowell Cost: $75

We recommended this service every semester or every 250 miles.

  • Assessment
  • Wiping down the bike
  • True both wheels
  • Align and tighten seat, seat post, crank arms, pedals, headset, stem, handlebars, and wheels
  • Clean and lube drive train: crankset, cassette, and chain
  • Adjust brakes & shifting
  • Inflate tries
  • Test ride

UML Cost: $108

An Annual tune-up includes additional cleaning which is important to manage and remove the salt, grime, and moisture can cause rust to build up throughout your bike.

  • Includes all Standard Tune-Up items plus:
    • Remove and clean drive train: crankset, cassette and chain
    • Clean frame, wheels, brake and shift components while on bike
    • Adjust bearings: headset, bottom bracket, hubs in both wheels
    • Install any parts purchased from us free of charge

UML Cost: $175

If you haven’t serviced your bicycle for a very long time or want that new bike feel, a complete overhaul will disassemble, clean, lube, reassemble of your bike will get it running it’s absolute best!

  • Includes all Annual Tune-Up items plus:
    • Remove, clean, lube and reinstall all components and bearings: headset, bottom bracket, hubs in both wheels
    • Clean and polish frame
    • Install all new cables and housing
    • Install any parts purchased from us free of charge

Do It Yourself Stand Time
DIY-Stand-Time

Cost: Public $15 per hour /UMass Lowell (UML) Free

We offer free do it yourself stand time during our open hours. Do it yourself (DIY) stand time is a great way to gain hands on mechanical experience on your bike when you need it as well as save some money on repairs. Bike shop staff will help you perform an initial assessment and help you get oriented to the shop. They are present for occasional consultation and limited basic instruction. In the event that you need a bike shop mechanic to do the work or give you their attention though the entire repair we will charge the normal labor rate for that service. We are happy to teach and we also need to maintain a functional and efficient bike shop.

DIY Stand Time Standard Operating Procedures (SOP)

  • Complete our adult 18+ liability waiver before using the DIY stands
  • Participants must go through initial bike shop orientation and sign in each time they use the DIY stands
  • Participants are encouraged to register their bike.
  • DIY stand time is first come, first served and may not be available during peak times
  • Parts must be purchased prior to installation on your bicycle
  • No overnight storage allowed in bike shop for personal bicycles used for DIY repairs
  • Tool and workspace priority goes to bike shop staff to complete their customer work
  • Only use tools that are designated for public use
  • Put back tools properly and clean up after yourself
  • Work within your skillset; use shop mechanics and written materials to help expand your skillset
  • Ask for help if needed to avoid breaking tools or components; if you break something tell bike shop staff
  • Safety precautions include:
    • Wear closed toe shoes and appropriate personal protective equipment as needed. Gloves, goggles, and aprons are available for DIY repairs.
    • Clean all debris and liquids left over from repairs
    • Use tools only for their intended purpose
    • Report all accidents to bike shop staff immediately

Individual ServicesUMass Lowell Rate
AssessmentFree
Test RideFree
Open Stand TimeFree
General Labor$32 / hour
E-Scooter/Bike Labor$48 / hour
Bottom Bracket Adjust$12
Brake Adjust$12
Brake Bleed$36
Brake Cable/Housing Install + Brake Adjust$20
Brake Pad Install and Brake Adjust$20
Chain Install$8
Derailleur/Shifter Install and Shift Adjust$20
Drive Train Clean (Removed and Reinstalled)$36
Shift Adjust$12
Shift Cable / Housing Install and Shift Adjust$20
Bar Tape Install$20
Headset Adjust$8
Flat Fix / Tire Install$12
Hub Adjust - Front Wheel$12
Hub Adjust - Rear Wheel$20
Spoke Replace - 1st Spoke Front/Rear$24 / $36
Spoke Replace Each Additional$8
Wheel True$24
Bike Build$100
Install Customer Supplied Parts (each)$12

EScooterWe now offer E-Scooter and E-Bike Services for mechanical components only. This excludes work on electrical components, wiring, batteries or motors. We will do our best to evaluate your needs, provide service within our scope and ability.

CategoryIndividual ServicesUMass Lowell Rate
E-Scooter/BikesTune-Up Package: this includes adjustments of mechanical components only: adjust brakes, tighten bolts, adjust headset, inflate tires to proper pressure and basic cleaning.$60
E-Scooter/Bikes
E-Scooter Brake Adjust$20
E-Scooter/Bikes
E-Scooter Brake Bleed / Adjust (Hydraulic)$48
E-Scooter/Bikes
E-Scooter / E-Bike Labor Hourly Rate$48

General Labor may be added to any job including E-Scooter or E-Bikes in addition to standard services in order to account for time spent over and above due to design or mechanical aspects of the device being serviced. We reserve the right to decline to service any vehicle at our discretion.